Elements and Performance Criteria
- Confirm promotional and marketing activities.
- Communicate promotional and marketing activities.
- Communicate details of marketing and promotional programs to team members and customers as required.
- Promote marketing and promotional activities to customers providing accurate information and details.
- Respond to customer enquiries regarding marketing and promotional activities and refer complex enquiries to relevant personnel.
- Support marketing and promotional programs.
- Access and display marketing and promotional signage and materials as required.
- Maintain marketing and promotional signage and materials.
- Act on opportunities to enhance outcomes of marketing and promotional activities.
- Ensure adequate resourcing to achieve marketing and promotional objectives.
- Refer marketing and promotional issues to relevant personnel as required.